Strategy... "If you don’t know where you are going… you will never know when you get there" - (Adapted from Lewis Carroll's "Alice's Adventures in Wonderland"
Assessment... "Sometimes assessments can be like porcupines in love – painful for everybody" - Mark Twain
Change... "It is not the strongest of the species that survive, nor the most intelligent, but the ones most responsive to change" - Adapted from Charles Darwin's "The Origins of the Species"
Coaching... "Coaching is helping leaders get unstuck from their dilemmas and assisting them in transferring their learning into results for organizations" - Mary Beth O'Neil "Executive Coaching with Backbone and Heart"
Stephen H. Smith & Associates provide management consulting services to organizations in five main areas: Strategic Planning, Organization Assessment, Change Management, Talent Management and Resource Management.
Strategic Planning – The focus of these services is on assisting organizations in creating a vision and direction for the future. It is recognized by high performance organizations that the development of vision, mission, value statements and a strategic framework are foundational to setting the direction, assessing progress and securing improved customer service and reduced costs.
Organization Assessment – For organizations who have established a clear idea of their identity and the direction of where they want to be in the future, the key process is building a culture to facilitate and achieve its goals. Our services include Organization Needs Assessment, SWOT Analysis and Employee Perception Surveys.
Change Management – The most important element of building effective organization cultures is managing people through change. Our main service is working with organizations to develop workable strategies and sustainable initiatives to manage change.
Talent Management - The key to organizational success is developing people to achieve the goals of the organization. No organization can achieve and maintain success without investing in the enhancement of employee performance. Our services focus around leadership coaching, performance troubleshooting, succession planning and leadership/management development programs.
Resource Management – These services include third party mediation, labour contract negotiations, developing safety cultures and attendance management programs.